RPNB 30 Gun Large Fireproof Biometric Fingerprint Long Gun Safe for Pistols and Rifles, Black-RPFS30-B

Shipping Coverage

• We currently ship exclusively to the United States.

Shipping Costs

• Shipping is Free for all orders.

Order cutoff time:

• 2:00 PM (GMT-06:00) Central Standard Time (Chicago).
• Orders placed after the cutoff or on weekends will be processed the next business day.

Order Processing Time:

• Orders are processed within 1-3 business days, Monday to Friday.

Transit Time:

• After the package is shipped, the transit time is 4-10 business days, Monday to Friday.
• Delivery times are estimates and may vary due to unforeseen circumstances.

Tracking Your Order

• A tracking number will be emailed after your order is dispatched.
• Track your order via: FedEx, USPS, UPS or Our website’s tracking portal.

Order Modifications and Cancellations

• For modifications or cancellations, contact our customer service team within 1-3 business days before your order has been shipped.

What to Expect about Delivery

Smaller or Lighter Packages:

• Smaller or lighter packages are delivered to the front door via UPS, USPS, or FedEx during regular business days (Monday to Friday). 
• You will NOT receive an appointment call, nor is it needed. If you notice any damage to the packaging or product, do not hesitate to call us, and we will resolve the issue.
• DO NOT dispose of the packaging if the product is defective or damaged until after the claim has been resolved

Bigger or Heavier Packages:

• The freight company will call you to arrange a time and day for delivery that works for you. Because of this, it is essential that you give the most relevant contact information during checkout. Please ensure that your contact information is accurate to avoid any delays in delivery.
• Products that are shipped via freight are delivered on a wood pallet at the end of the driveway.
• Freight companies typically deliver between Monday to Friday.
• Someone must be present to inspect and sign for the package, there are no exceptions to this requirement.

IMPORTANT NOTE:

• Once the delivery staff takes the package out of the truck upon delivery, it is entirely the customer's obligation to carry the item onto the property and assemble it. The delivery staff will NOT take your package any further than the curbside. The freight carrier will only deliver to city or state roads, they will NOT deliver to your driveway on a Cul-De-Sac, dead end road, or congested downtown areas with no parking.

Signing when receiving your product: 

At the time of the delivery, the truck driver will ask you to sign a delivery receipt. BEFORE SIGNING this receipt, you must:

• Visually inspect the package thoroughly and note any minor scratches or tears on the receipt. Failure to notate on the delivery receipt will relieve the freight company of responsibility for any damage to your product.
• You should ask the driver if you can remove the packaging to inspect the actual product for damage.
• YOU SHOULD refuse the package if there is a major damage and note it on the delivery receipt before signing. Please contact us at immediately and send photos to support@securezoned.com
  
• If you sign the freight bill, accepting delivery as undamaged, without inspecting the packaging or product, WE CANNOT FILE A FREIGHT CLAIM. Freight carriers WILL NOT honor a freight claim if you do not note any damage(s) on the delivery receipt. If more than one product is delivered, and some of the products are not damaged, you can accept the product(s) that are not damaged or defective and refuse the damaged product. Note on the receipt of which units/products were refused due to damage.
• Note: If someone other than yourself will be meeting the driver to receive your product, please advise them of this responsibility.
  

Contact Information

Company name: Lopez eCommerce, LLC

Company number: 805580056

Address: 5900 Balcones Drive, Suite 100, Austin, Texas, 78731, United States

Email address: support@securezoned.com

Contact form: contact

Phone: +1 (254) 434-4989

Opening hours: Monday to Friday, 9:00am - 5:00pm CST

Return Information

Key Information

• Return Period: 30 days from the date of delivery
• Restocking Fee: 15% of the product price
• Refund Time: Within 10 working days from the day the product is returned
• Shipping Costs for Returns: Return shipping costs are paid by the customer unless the item is damaged/defective or the return is due to our error
• Product Condition: Must be in new or slightly used/sellable condition with its original packaging and instructions

How to Initiate a Return

1. Contact Us: Email us at support@securezoned.com with your order number.
2. Return Instructions: Our team will provide detailed instructions. Return shipping costs are the customer's responsibility unless the item is damaged/defective or if we made an error.
3. Packaging & Shipping: Ensure the item is returned in its original condition, including packaging. Follow the return shipping instructions provided.
4. Required Documents: Include a copy of any relevant photos, if applicable.

Order Cancellation

• Before Shipping: Contact customer support within 1 to 3 business days before your order has been shipped at support@securezoned.com to cancel the order for a full refund through the original payment method.

Damaged on Arrival

1. Inspection: Inspect the item upon delivery.
2. Damage Reporting:

• Contact us immediately.
• Do not open any sealed damaged products.
• Provide a description and photos of the damage.

1. Resolution: We will arrange for a return, replacement, or refund based on your preference.

Change of Mind

• Terms: Return the item within 30 days of delivery in its original or slightly used/sellable condition, including tags and packaging.
• Process: Contact customer support at support@securezoned.com to initiate the return.

Exchanges

• Process: Follow the same return process as for a change of mind. Once you returned your product, you can purchase the new item separately.

Wrong Product Received

• Reporting: Contact us immediately if you receive the wrong product.
• Resolution: We will arrange for the return and ship the correct product at no additional cost.

Refund Information

Refund Processing Time

• Refunds are processed within 10 business days to the original payment method. The time for the refund to reflect in your account may vary depending on your payment provider.

Refund Confirmation

• You will receive an email confirmation with details of the refund amount and payment method used.

Delayed Refunds

If you haven’t received your refund after 10 business days:

• Check with your bank or payment provider.
• If there’s no record of the refund, contact us at support@securezoned.com for assistance.

Lost Refunds

In rare cases, if a refund is lost:

• Contact us at support@securezoned.com for assistance.
• We will investigate with our payment processor.
• We will issue a replacement refund and keep you informed throughout the process.

Contact Information

Company name: Lopez eCommerce, LLC

Company number: 805580056

Address: 5900 Balcones Drive, Suite 100, Austin, Texas, 78731, United States

Email address: support@securezoned.com

Contact form: contact

Phone: +1 (254) 434-4989

Opening hours: Monday to Friday, 9:00am - 5:00pm CST

At Secure Zoned, we are committed to offering our customers the most competitive prices on every product we carry. If you find the same item listed for less at another authorized online retailer, we will match it. Our goal is to make sure you feel confident that you are getting a great deal from a dealer you can trust.

How It Works

Submitting a price match request is straightforward. Contact us by phone, text, or email and provide proof of the lower price, such as a screenshot, a link to the product page, or an invoice. Our team will verify that the competitor qualifies under this policy and that the item is identical and in stock. If everything checks out, we will match the price or issue a refund for the difference.

If you have already placed your order, you have 5 days from the date of purchase to submit a price match request.

You can reach us at:

Phone or text: +1 (254) 434-4989

Email: support@securezoned.com

Opening Hours: Monday to Friday, 9:00 AM to 5:00 PM CST

What Qualifies for a Price Match

A price match request will be considered when all of the following conditions are met:

• The product is identical, including the same brand, model number, and included components.
• The item is currently in stock and available for purchase on the competitor's website at the time of the request.
• The competitor is a verified authorized online retailer for the brand.
• The price match request is submitted within 5 days of your purchase date.
• The comparison is based on the total price including standard shipping to your location.

What Does Not Qualify

The following are not eligible under this price match policy:

• Prices from big box retailers, wholesale clubs, or non-authorized sellers such as Walmart, Costco, or Sam's Club.
• Prices from auction or marketplace platforms such as eBay, Amazon third-party sellers, or Overstock.
• Clearance, liquidation, closeout, or scratch-and-dent pricing.
• Prices tied to rebates, promotional bundles, gift card offers, or buy one get one deals.
• Used, open box, refurbished, or display model pricing.
• Competitor pricing that includes inside delivery, installation, or other added service fees.
• Typographical errors or pricing mistakes on any website.
• Black Friday, Cyber Monday, or other limited once-a-year sale events.
• Exchange orders or items already discounted through a separate promotion on our site.

Why We Only Match Authorized Dealers

This policy is limited to authorized online retailers for an important reason. When a safe is purchased from an unauthorized seller, including many third-party Amazon listings and grey market retailers, the manufacturer warranty is typically voided. Manufacturers only honor their warranties through their authorized dealer network.

A lower price from an unauthorized source may seem like a better deal, but it often means giving up the warranty and manufacturer support on a product you are buying for long-term protection. Every retailer we price match against must be authorized, so your coverage and peace of mind remain fully intact.

A Note From Us

We review every price match request personally. If approving a match would result in a loss that is not sustainable for our business, we reserve the right to make a final determination and will communicate with you directly and honestly if that situation arises.

Our goal is not to be the cheapest option online. Our goal is to be the most trustworthy one. When you buy from Secure Zoned, you are buying from a veteran-owned authorized dealer that stands behind every product and every promise we make.

Contact Information

Company name: Lopez eCommerce, LLC

Company number: 805580056

Address: 5900 Balcones Drive, Suite 100, Austin, Texas, 78731, United States

Email address: support@securezoned.com

Contact form: contact

Phone: +1 (254) 434-4989

Opening hours: Monday to Friday, 9:00am - 5:00pm CST

Payment Plans Available Buy now, pay later with Affirm installments

Dedicated Customer Service Talk to real humans who are happy to assist you!

Secure & Protected Checkout Shop safe with us. We ensure your card information remains confidential with confidence

Fast & Trackable Shipping Every order ships with real-time tracking for peace of mind

To request a garage delivery or inside delivery service, please see our White Glove Delivery Installation Services page.